Edificio Alameda Formosa, bloco B, lojas W e V
9000-246 Funchal
Reception: 291 743 464 e 931 439 030
Coordenation: 963 284 047
«Call to national fixed and mobile network»
Please read these Terms and Conditions before using the services of www.symetrix.pt
The use of the www.symetrix.pt website is subject to the prior consent of the user to the present conditions of use, which we recommend that the user read each time it is used. On accessing and using this website, the user recognises that he/she has read and accepted these General Conditions of Use and agrees with them, undertaking to comply with all of their terms and conditions. The user must not use and/or visit the website if he/she does not agree with these terms and conditions. Likewise, the user acknowledges and accepts that access to and use of this website will be subject to the General Conditions of Use which are in force at any time when he or she accesses it.
«1. Domain ownership: www.symetrix.pt»
Symetrix complies with all applicable EU and national legal standards in the field of data protection, privacy and information security.
At Symetrix, we value and attach the utmost importance to the trust you place in us and ensure that your personal data is secure and processed in complete privacy. Privacy, confidentiality and transparency are three key elements in the relationship of trust that we establish with our customers.
For any clarification or additional information or to exercise your rights in this regard, please contact the Symetrix Data Protection Office via email
2. Privacy Policy - Management of personal data.
Personal data means information relating to an identified or identifiable individual ("data subject"); an identifiable individual is considered to be a individual who can be identified, directly or indirectly, in particular by reference to an identifier. Personal identifiers are considered to include, for example, a name, an identification number, location data, electronic identifiers or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.
Processing of personal data means an operation or set of operations which is performed upon personal data or sets of personal data, by automated or non-automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Read our full Privacy Policy here
3. Cookies Policy
Cookies are small text files with information considered as relevant that the devices used for access (computers, mobile phones or portable mobile devices) load, through the internet browser (browser), when an online site is visited by the Customer or User.
See our full Cookies policy here.
4. Access and Use of Restricted Areas.
If any area of the website has restricted and/or limited access, and without prejudice to the specific conditions governing its use, access to said area will in any case be subject to prior registration of the User by completing the respective form ("Registration Form"), which will be made available to the User beforehand.
Symetrix reserves the right to freely accept or reject the User registration request. Data entered by the User in the Registration Form must be accurate, current and true at all times, and the User must contact Symetrix whenever it is necessary to update it.
Access and use of the specific area of the website is subject to the allocation of a password. The User will be responsible at all times for your password, assuming all liability for damages and losses that may arise from its misuse or loss.
In case of forgetting the password or any other circumstance that creates a risk of access and use by unauthorized third parties, the user will immediately notify Symetrix so that it immediately proceed to block and replace it. Access and operations carried out before the communication will be considered performed by User, who will be responsible for costs and damages caused by unauthorized access or use.
5. Consumer Disputes.
In case of consumer dispute, the consumer can run the European Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr
Symetrix has joined the Centre for Arbitration of Consumer Conflicts of the Autonomous Region of Madeira.
Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira
Morada: Rua Direita, 27 - 1o Andar, 9050-405 Funchal;
Tel .: 291 215 070
E-mail:
Web: www.srrh.gov-madeira.pt
For further information, consult the Consumer Portal http://www.consumidor.pt
6. Other Information.
Our service may contain links to third party websites or services that are not owned or controlled by Symetrix.
Symetrix has no control over, and assumes no responsibility for, the content, policies or privacy practices of any third parties, sites or services. You acknowledge and agree that Symetrix shall not be liable, directly or indirectly, for any damage or loss, or alleged to have been caused by or in connection with use of or reliance on any such content, products or services available on any such website or services.
We recommend that you read the terms and conditions and privacy policies of any third party website or service you intend to visit.
These Terms of Use, as well as the relationship between Symetrix and the User, shall be governed and construed in accordance with Portuguese law. The parties agree to submit to the exclusive jurisdiction of the courts of the District of Funchal for the resolution of any disputes relating to these General Conditions of Use or the relationship between them.
Symetrix does not guarantee the availability and continued operation of the website, so under no circumstances will be liable for any damages and losses that may arise from lack of availability or accessibility to the website or interruption of its operation or computer failures, malfunctions, delays or blockages caused by deficiencies or overloads in telephone lines, data centres, the Internet system or other electronic systems. Symetrix will also not be liable for damages that may be caused by third parties through unauthorized intromissions beyond Symetrix's control.
Symetrix does not guarantee the absence of viruses or other elements on the website introduced by third parties outside Symetrix, which may produce changes or damage to systems or documents and files stored on its systems. Consequently, Symetrix will not be liable for any damages and losses of any nature that may arise from the presence of viruses or other elements that may produce changes in systems, documents or files of Users. Likewise, Symetrix does not guarantee that unauthorized third parties cannot access and learn about the pages of the website visited by the User, even if access is restricted, so that Symetrix will under no circumstances be liable for any damages of any kind that may arise from such unauthorized access.
Symetrix reserves the right to amend or replace these terms at any time. Please visit this page regularly to review the information contained on the website and any additional new information
If you have questions about these Terms & Conditions, please contact us for more information:
Email:
Last updated: 02 January 2021.